World Communications Awards (WCA) 2005
Best Customer Care
NTT Communications was named "Best Customer Care" at WCA 2005. The judges put NTT Communications ahead of 15 applicants for its wide range of professional network management services to help clients maintain high network availability, strong strategic support teams, and strong partnerships with its customers.Telecom Asia 2005
Best Asian Telecom Carrier
NTT Communications received the top honor of "Best Asian Telecom Carrier" Award at the 2005 Telecom Asia Awards, the largest and most prestigious honors program in the Asian telecommunications market.Best Managed Services Provider
NTT Communications was also recognized as "Best Managed Services Provider." The judges recognized NTT communications strong financial performance, good service reputation and its leading-edge use of technologies.Telemark 2005
No.1 for IP-VPN Services
NTT Communications was named No. 1 global carrier for international IP-VPN services in Telemark's International Business IP services Benchmarking Customer Satisfaction report, collecting the highest score for top 10 most important service attributes to customers for IP-VPN services operator performance.
While exceeding the benchmark standard in each and every one of the top 10 categories, NTT Communications has continuously achieved the "Best in Class" status for "Fault Reporting Process" and "Notification of Network Problems." This demonstrates NTT Communications’ ability to take prompt actions for troubleshooting.
With established troubleshooting and customer communications process, NTT Communications deliver IP-VPN services to customers with optimal network availability and reliability, satisfying enterprise customer needs for high-performance network and diligent customer support.
