Analyst Quotes

One of [NTT America's] key differentiators is that it can partner with its parent company, NTT Communications, for global disaster recovery solutions. The increasing expertise in storage coupled with the global support of its parent company makes NTT America an attractive option for multinational enterprises.

NTT Com is best suited for risk-averse firms that are looking for a strong regional provider with plenty of experience in providing information and communications technology (ICT) outsourcing that includes multitechnology WANs in the Asia Pacific region.

NTT Com's financial stability makes it an appealing choice for Asia-based MNCs, as well as MNCs that are interested in buying multicountry WAN services in NTT Com's home region.

[NTTCommunications' customer told Forrester] that NTT Com is not its only WAN provider, but it is "the best one." The firm's three-year contract involves migrating 24 sites in nine countries from a different provider's managed Frame Relay service to an all-new, regional and trans-Pacific NTT Com MPLS network. It said, "The deciding factor was that NTT Com was the only bidder who would provide in-country MPLS, including five sites where we couldn't get MPLS at all before.

NTT Communications has enhanced sales resources in the US via its wholly owned subsidiary NTT America.

NTT Communications is positioned as a global IP network solution provider, targeting Global 1000 companies with global expansion plan in Asia-Pacific, it does not rule out business opportunities in the enterprise subsegments.

NTT Communications' global network management service and global security operation service are two examples for the provider to demonstrate its enhancement to existing IP VPNs and managed security services.

NTT Communications aggressively promote its customized solutions katagami based on customer needs and operational challenges to tailor-made effective enterprise service bundles.

NTT Communications also invested in improving customer care by taking the lead to host the Asian Carrier Forum, a platform that facilitates the cooperation with NTT Communications' 13 local partners to resolve underlying issues with network reliability and consistency.

"NTT made great strides in 2005 towards becoming an even more powerful global carrier.  They have worked very hard and it is apparent with their winning the Crystal Award.  Their Diamond Award for Billing shows attention to system detail in an area very important to customers."

"Customer support is one of the key elements of international telecoms  services, and Best Customer Care is one of the keenly contested categories in the World Communications Awards 2005.
"NTT Communications can be proud to have succeeded in the face of very strong competition."