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Service Level Agreements

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Contact Customer Support Service Terms & Conditions Service Level Agreements

Internet Networking Services

Below are the service level agreements for our various Internet service offerings:

Global IP Network

Managed Router Service

Smart Content Delivery™

VLink

VPN

Enterprise Hosting Services

In addition to the Global IP Network SLA listed above, below are the additional service level agreements for our various enterprise hosting service offerings:

PowerPlatform Hosting Hardware Support
Security
Data Backup and Recovery Services
Hosted Exchange
Colocation

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Related Site

Visit our dedicated site for Internet Networking services:

us.ntt.net