Service Level Agreements
Below are the service level agreements for our various Internet service offerings:
In addition to the Global IP Network SLA listed above, below are the additional service level agreements for our various enterprise hosting service offerings:
- Dedicated Hosting (PDF: 48KB)
- Managed Security (PDF: 57KB)
- Managed Recovery Services (PDF: 52KB)
- Smart Content Delivery (PDF: 52KB)
- Colocation Services (PDF: 50KB)



